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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. In Oracle Knowledge Advanced, which shortcut key opens an external answer in a browser?

A) Ctrl + N
B) Ctrl + T
C) Ctrl + O
D) Ctrl + A

2. What is the purpose of an SLA in Knowledge base?

A) to group and refine related answers based on the product and the service level
B) to provide access to theanswers based on the customer service level agreement matching the answers' access level
C) to give permission to users to add questions in a forum based on the service level
D) to rank customers based on the number of answers posted in a forum based on the service level

3. Which two statements are true about Knowledge Advanced views? (Choose two.)

A) View cannot be renamed or deleted but only modified.
B) In Oracle Service Cloud if you have multiple interfaces to support multiple languages or locales then you must create a view for each interface.
C) You must create Views to map Knowledge Advanced objects and functionality to the Oracle Service cloud interface.
D) In Oracle Service Cloud if you have multiple interfaces to support multiple brands then you must create a view corresponding to each interface.
E) Views do not depend on the number and purpose of the interface that your organization uses.

4. Which statement is true about dashboards?

A) A new dashboard can be created only by dragging existing reports to the dashboard design center.
B) A new dashboard can be created by copying an existing dashboard.
C) The dashboard design center's reports explorer lists only reports that can beadded to a dashboard.
D) A new dashboard can be scheduled with alerts
E) A new dashboardmust have more than one report.

5. Which five components can be used to filter the Authoring inbox? (Choose five.)

A) Content Types
B) Rating
C) Locales
D) User
E) Views
F) Product and Categories
G) Consoleroles
H) Assignment status

Solutions: