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NEW QUESTION 123
A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.
The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.
A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).
Each truck can only make two trips a day. The BA has noticed that only 30% of trips have their orders available for loading when a truck arrives. Otherwise the truck has to wait one extra hour until the orders are picked and brought to the loading bay.
If trucks are the only constraint, approximately how many hours are lost due to this downtime?
- A. 18 hours
- B. 17 hours
- C. 15 hours
- D. 20 hours
Answer: D
NEW QUESTION 124
You are the business analyst for your organization and are preparing to conduct stakeholder analysis. As part of this process you realize that you'll need several inputs.
Which one of the following is NOT an input you'll use for the conduct stakeholder analysis task?
- A. Business need
- B. Enterprise architecture
- C. Organizational process assets
- D. Enterprise environmental factors
Answer: D
NEW QUESTION 125
Ned is the business analyst for the NHQ Company. He is working with Stan on completing the requirements prioritization of all the identified requirements. Why would Stan and Ned complete requirements prioritization?
- A. To determine who created what requirement based on their position in the organization
- B. To determine which requirements should be completed first
- C. To determine which requirements carry the most risk
- D. To determine which requirements should not be completed at all
Answer: B
NEW QUESTION 126
You are the business analyst for a large project in your organization. You are working with Ben to create requirements packages to present to the stakeholders, the business analyst team, and to the project manager.
Ben wants to know why you're creating requirements packages.
What's the primary goal of developing a requirements package?
- A. To convey the cost, schedule, and risk information clearly
- B. To present the requirements in packages that are easy for the project team to accomplish in their project execution
- C. To help the project manager create the work breakdown structure
- D. To convey information clearly and in an understandable fashion
Answer: D
NEW QUESTION 127
You are coaching Marcy, a new business analyst for your organization, on business analysis processes. Marcy is concerned about the define solution scope process, especially the implementation approach element.
Which of the following statements best defines the implementation approach element for Marcy?
- A. The implementation approach describes how the chosen solution approach will deliver the solution scope.
- B. The implementation approach defines major business and technical dependencies that impose constraints to the effort to deploy the solution.
- C. The implementation approach describes the new capabilities required to meet the business need.
- D. The implementation approach is described in terms of the major features and functions that are to be included.
Answer: A
NEW QUESTION 128
You are the business analyst for your organization. Management has asked that in the business case you're creating that you also include the projected costs and benefits to be realized and how those and benefits will be assessed and evaluated. What term matches management's request?
- A. Cost-benefits justification
- B. Risk assessment
- C. SWOT analysis
- D. Results measurements
Answer: D
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 129
Which of the following compares two or more systems, states, services, products, or things to
determine the best viable choice?
- A. Risk analysis
- B. Cost-benefit analysis
- C. Benchmarking
- D. Risk Identification
Answer: C
NEW QUESTION 130
You have completed the requirements documentation and the stakeholders have signed off on the requirements. Now the requirements are advancing into a project as your organization has chartered a project based on the identified requirements. What stakeholder is now responsible for assessing the solution scope to determine the project scope?
- A. Business analyst
- B. Project manager
- C. Key stakeholders
- D. Project sponsor
Answer: B
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION 131
Zoe is the business analyst for her organization. She is currently prioritizing the requirements based on the implementation difficulty of the requirements to help with the solution planning.
Which of the following best describes the approach Zoe is taking with requirements prioritization?
- A. The requirements are categorized by type of work, and then ranked within each category of ease of implementation to difficulty of implementation.
- B. The requirements are categorized by the likelihood of management approving the requirements.
- C. The requirements are ranked most difficult to easiest to implement.
- D. The requirements are ranked from easiest to hardest to implement.
Answer: D
Explanation:
Explanation
NEW QUESTION 132
You are the business analyst for your organization and are coaching Roberta on how business analysis works. Roberta is confused about what a business analysis methodology is during the business analysis planning and monitoring phase of the business analysis duties. What is a methodology?
- A. A methodology is a short term endeavor to create a unique product or service.
- B. A methodology is a formalized plan that describes how the business analyst will complete the elicitation of requirements.
- C. A methodology is an approach that the business analyst believes will work but it has not been proven to work yet in the business analysis domain.
- D. A methodology is a formalized and repeatable business analysis approach.
Answer: D
NEW QUESTION 133
You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?
- A. They describe the processes the solution will need to improve for the project to be successf ul.
- B. They describe all of the positive benefits in ratio to the risk and costs of the project.
- C. They describe all of the required work the project will need to complete in order to reach its objectives.
- D. They describe the ends that the organization is seeking to achieve.
Answer: D
NEW QUESTION 134
Which of the following roles works with the project team to understand the deliverables and then teaches the users of the deliverables how to utilize the project's product?
- A. End user
- B. Trainer
- C. Database analyst
- D. Stakeholder
Answer: B
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION 135
Which of the following can be used in root cause analysis?
- A. Fishbone diagram
- B. Data-flow diagram
- C. Pareto chart
- D. Gantt chart
Answer: A
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION 136
A large insurance company wants to buy a new claims processing system or upgrade one of its two existing systems. Each year the claims department is given a $3,5 million budget to spend. Time is of the essence since there are some regulatory changes that will be coming the following year that will require several features that currently neither one of the two claims systems currently support.
There are eight stakeholders involved in this initiative. There are local to where the claim systems are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims systems. The BA was able to build a current state and future state process model which included all ten key features.
System A processes 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very modular so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost %5 million. System A would be at capacity if it were to process all of the company's claims.
System B processes 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However, it has a lot of legacy code and would cost $6 million to upgrade.
Both systems have some of the ten desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.
Below is the estimated cost for each feature in priority order.
During elicitation the BA must understand the non-functional requirements. What non-functional requirements does System B support over System A?
- A. Usability
- B. Compatibility
- C. Compliance
- D. Scalability
Answer: A
NEW QUESTION 137
All of the following stakeholders participate in the prioritization of requirements except for which one?
- A. Project manager
- B. Project team
- C. Domain subject matter expert
- D. Implementation subject matter expert
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 138
A business analyst (BA) is assessing tie different solution proposals. What type of financial calculation would the BA use to determine which solution is worth investing in based on its breakeven point?
- A. Net present value
- B. Return on investment
- C. Discount rate
- D. Internal rate of return
Answer: A
NEW QUESTION 139
You are the business analyst for your organization and are working on a solution that will connect several databases to a web application. You are concerned that the databases may not be operable with the software solution a programmer is recommending. What requirements elicitation technique can help you determine the interoperability of the software, the databases, and the web application?
- A. Usage considerations
- B. Interviews
- C. Interface analysis
- D. Benchmarking
Answer: C
Explanation:
Section: Volume B
Explanation:
NEW QUESTION 140
Which of the following involves defining the various threats, determining the extent of vulnerabilities, and devising countermeasures against a possible attack?
- A. Risk assessment
- B. Risk analysis
- C. Quantitative risk analysis
- D. Qualitative risk analysis
Answer: D
NEW QUESTION 141
Bob and Susan are business analysts for their organization. They are examining two materials that could be used in an upcoming project. They are testing the materials and measuring the results of each test to compare the materials to each other. This process will help Bob and Susan determine which material is best for their upcoming project.
What type of process are Bob and Susan completing with these materials?
- A. Stress test
- B. Feasibility study
- C. Benchmarking
- D. Alternative identification
Answer: C
NEW QUESTION 142
Which of the following software development life cycles is a methodology that divides the project into phases, and the project manager focuses on control of time, cost, and scope?
- A. Waterfall
- B. Agile
- C. Incremental
- D. Spiral
Answer: A
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION 143
You are the business analyst for your organization. Your current project is using a plan-driven approach for the requirements, business analysis, and monitoring. Which one of the following statements best describes the plan-driven approach to business analysis planning and monitoring?
- A. Plan-driven approaches determine how priorities will be diagnosed for the project solution.
- B. Plan-driven approaches typically have meetings daily to discuss the business analysis requirements process.
- C. Plan-driven approaches typically call for a significant amount of formality and detail.
- D. Plan-driven approaches encourage changes that prevent errors and omissions.
Answer: C
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 144
While reviewing a subset of requirements with stakeholders, a business analyst (BA) finds a requirement that does not deliver benefit to any of the stakeholders. After much discussion, the stakeholders decide that the requirement does not align with the solution scope.
What recommendation will the BA make?
- A. Re-evaluate the future state
- B. Change the solution scope
- C. Eliminate the requirement
- D. Update the solution design
Answer: D
NEW QUESTION 145
A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a
75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
* All the business processes are at their maximum capacity in terms of the current number of transactions.
* Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.
Assuming the BA's recommendation to be true, what will be the new success rate of the mortgage closure process?
- A. 10%
- B. 20%
- C. 90%
- D. 85%
Answer: D
NEW QUESTION 146
A customer has provided a business analyst (BA) with many business requirements and some have inter- dependencies with other requirements. To ensure the requirements are delivered according to customer expectations, which requirements attribute should the BA consider including in the project requirements document?
- A. Unique identifier
- B. Priority
- C. Acceptance criteria
- D. Constraints
Answer: D
NEW QUESTION 147
What is the purpose of the business case?
- A. The business case helps the organization determine if the solution is feasible.
- B. The business case helps the organization determine if they can justify the investment for the solution.
- C. The business case helps the organization determine the cost of the solution.
- D. The business case helps the organization determine the duration and cost of the solution.
Answer: B
NEW QUESTION 148
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