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To become a certified SAP C-C4H410-04 professional, candidates must pass the SAP Certified Application Associate - SAP Sales Cloud 2011 exam. C-C4H410-04 exam consists of 80 multiple-choice questions, and candidates must complete the exam within 180 minutes. The questions are designed to test the candidate's understanding of SAP Sales Cloud features and functionalities, as well as their ability to apply that knowledge to real-world scenarios.
NEW QUESTION # 36
You need to change access to a work center for several users to read-only. Which setting do you use to apply restriction rules?
- A. Any field of the business object
- B. A scoping question
- C. Code list restrictions
- D. The access context
Answer: D
NEW QUESTION # 37
According to SAP practices, which initial tasks are required to configure SAP Sales Cloud? Note: There are 2 correct Answers to this question.
- A. Define the organizational structure.
- B. Define business roles.
- C. Set up scoping and fine-tuning.
- D. Test integration points.
Answer: A
NEW QUESTION # 38
Which activities must you perform to enable retrieval of messages from a social media channel? Note: There are 2 correct Answers to this question.
- A. Invite accounts to connect.
- B. Set up access to your social media account.
- C. Create and schedule a social media import run.
- D. Import social media user profiles.
Answer: B,C
NEW QUESTION # 39
What can you do with extension fields? Note: There are 2 correct Answers to this question.
- A. Add the field to a sales planning dimension.
- B. Add the field to a form template.
- C. Add the field to a data source.
- D. Add the field to the access sequence price lists.
Answer: B,C
NEW QUESTION # 40
There is a report that uses real-time data in SAP BusinessObjects BI. You want to use this report in SAP Sales Cloud, with minimum effort spent. How do you achieve this?
- A. Use a data transfer approach.
- B. Build a custom dashboard.
- C. Build a custom UI screen.
- D. Use a mashup approach.
Answer: D
NEW QUESTION # 41
You need to apply complex changes to an SAP Sales Cloud system after go live. Which option does SAP recommend for implementing these changes?
- A. Transport projects
- B. Restore projects
- C. Change projects
- D. Copy projects
Answer: C
NEW QUESTION # 42
You would like to create a new product list, based on a required product. Which would be an example of cross-selling?
- A. An additional product of higher value is proposed.
- B. An additional accessory of the product is proposed.
- C. A product of lower value is proposed for replacement.
- D. A product of higher value is proposed for replacement.
Answer: B
NEW QUESTION # 43
Which of the following fields can you use to restrict lead conversion actions? There are 2 correct Answers to this question.
- A. Status
- B. Approval Status
- C. Lead Score
- D. Qualification
Answer: A,D
NEW QUESTION # 44
Which elements can you define during fine-tuning? Note: There are 2 correct Answers to this question.
- A. Sales territory hierarchy level
- B. Routing rules
- C. Account hierarchy
- D. Sales assistant
Answer: A,D
NEW QUESTION # 45
You need to enable offline pricing for an SAP Sales Cloud standalone solution. What do you need to replicate?
- A. Condition table specific to a sales office
- B. Billing information specific to a sales office
- C. Access sequence specific to a sales office
- D. Customer price conditions specific to a sales office
Answer: D
NEW QUESTION # 46
In SAP Sales Cloud, which party roles are provided as standard for an account team? Note: There are 2 correct Answers to this question.
- A. Sales manager
- B. Account team member
- C. Account contact
- D. Employee responsible - Sales
Answer: D
NEW QUESTION # 47
When managing the system lifecycle of active tenants in the Service Control Center, what options does an administrator have? Note: There are 2 correct Answers to this question.
- A. Cancel transport route.
- B. Copy solution profile.
- C. Accept termination.
- D. Terminate restore point.
Answer: B,D
NEW QUESTION # 48
Where can you activate buying center relationships in SAP Sales Cloud?
- A. Personalization
- B. Fine tuning
- C. Scoping
- D. Extensibility
Answer: C
NEW QUESTION # 49
Which characteristics apply to the SAP customer factsheet? Note: There are 2 correct Answers to this question.
- A. Connection with the Web service in SAP ERP or SAP CRM is invoked.
- B. A VPN connection is required.
- C. Editing can be performed directly in the factsheet.
- D. Data is displayed in PDF format.
Answer: A,D
NEW QUESTION # 50
What is the difference between a business user and an employee? Note: There are 2 correct Answers to this question.
- A. Business users can be created using the data migration template.
- B. Business users can be assigned access rights and business roles.
- C. Employees need to be assigned directly to the organizational structure.
- D. Business users can be assigned to a sales team in an account.
Answer: B,C
NEW QUESTION # 51
Which of the following business objects can be generated using the Custom Object Builder? Note: There are 2 correct Answers to this question.
- A. Mashups
- B. Web services
- C. Workflow notifications
- D. Data sources for reporting
Answer: A,B
NEW QUESTION # 52
You want to standardize the rules of system access for all sales managers in your company in SAP Sales Cloud. Which feature will you use to achieve this?
- A. Business users
- B. Access context
- C. Access restrictions
- D. Business roles
Answer: D
NEW QUESTION # 53
Which of the following attributes within an opportunity can you use to create a forecast? Note: There are 2 correct Answers to this question.
- A. Expected revenue
- B. Item revenue
- C. Weighted revenue
- D. Total contract value
Answer: A,C
NEW QUESTION # 54
Which of the following activity types can you assign in the sales assistant within fine-tuning in SAP Sales Cloud? Note: There are 3 correct Answers to this question.
- A. Quotation
- B. Phone call
- C. Task
- D. E-mail
- E. Visit
Answer: B,C,E
NEW QUESTION # 55
During sales order simulation, what are the possible pricing statuses that can be returned? Note: There are 2 correct Answers to this question.
- A. Not calculated
- B. Calculated successfully
- C. Calculation rejected
- D. Calculation simulated
Answer: A,B
NEW QUESTION # 56
What type of confirmation is received for an availability check when you use the Request External Pricing option from SAP Sales Cloud?
- A. Future confirmation
- B. Complete confirmation
- C. Non-binding confirmation
- D. Follow-up confirmation
Answer: C
NEW QUESTION # 57
What are some of the features that SAP Sales Cloud provides during the Visit Planning phase? Note:
There are 2 correct Answers to this question.
- A. Status of tasks completed during the visit
- B. Map-based route planning
- C. A calendar view containing visit details
- D. Notifications for visit plan approval
Answer: B,C
NEW QUESTION # 58
To which of the following can you assign a custom report to control its visibility? Note: There are 2 correct Answers to this question.
- A. Access context
- B. Work center
- C. Business role
- D. Business user
Answer: B,C
NEW QUESTION # 59
What are some of the steps to create an ERP sales quote from an SAP Sales Cloud opportunity? Note: There are 2 correct Answers to this question.
- A. Ensure all sales activities are completed in the opportunity.
- B. Maintain the sales phase as Identify opportunity.
- C. Request pricing for the products in the opportunity.
- D. Click on Actions -> Create ERP Quote in the opportunity.
Answer: C,D
NEW QUESTION # 60
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