CCBA Exam Practice Questions prepared by IIBA Professionals
Use Valid New CCBA Questions - Top choice Help You Gain Success
To be eligible for the CCBA certification, candidates must meet certain requirements, such as having a minimum of 3,750 hours of business analysis work experience in the last seven years, as well as 900 hours in two of the six knowledge areas identified in the Business Analysis Body of Knowledge (BABOK) guide. Additionally, candidates must have at least 21 hours of professional development in the past four years and two professional references.
NEW QUESTION # 256
You are the business analyst in your organization. Management comes to you with a customer complaint that they'd like you to analyze. What's the common task associated with customer complaints or loss of revenue?
- A. Evaluation of a business need
- B. Stakeholder assessment of implementation
- C. Capability assessment
- D. Issue management and identification
Answer: A
Explanation:
Explanation
When there are customer complaints, loss of revenue, or new market opportunities, the best course of action is the evaluation of a business need.
Answer D is incorrect. Capability assessments are useful, but they happen after defining and evaluating the
business need.
Answer B is incorrect. Issue management and identification cannot be the best answer for understanding and
research customer complaints.
Answer A is incorrect. Stakeholder assessment of implementation is not a valid business analysis activity.
NEW QUESTION # 257
You are the business analyst for your organization and you're working with your stakeholders to assess the organization's readiness for the solution. As part of this assessment, you'll perform a cultural assessment. What is the purpose of this assessment?
- A. To determine how the culture may affect the solution
- B. To determine if the change is feasible in the environment
- C. To determine if the stakeholders genuinely want the change to be successful
- D. To determine how the solution affects the stakeholders' culture
Answer: C
Explanation:
Explanation
The cultural assessment examines the beliefs, attitudes, and feelings among the stakeholder groups to measure the stakeholders' willingness and hope that the change is successful.
Answer D is incorrect. This isn't a valid description of the cultural assessment.
Answer A is incorrect. While this answer is somewhat correct, the assessment measures the stakeholders'
genuine desire for the change to be successful.
Answer C is incorrect. A cultural assessment is different from a feasibility study. In a cultural assessment, the
focus is on the stakeholders' attitude towards the change the solution will bring.
NEW QUESTION # 258
The business analyst (BA) is preparing for a requirements review with a group of stakeholders. The BA must determine how best to model the requirements for the review. Which of the following guidelines and tools will the BA use?
- A. Methodologies and framework
- B. Requirements architecture
- C. Domain knowledge
- D. Current state description
Answer: A
NEW QUESTION # 259
Which one of the following is not an event-based elicitation technique?
- A. Interview
- B. Interface analysis
- C. Focus group
- D. Workshop
Answer: B
Explanation:
Interface analysis is not an event-based elicitation technique. It is an elicitation technique that identifies interfaces between solutions and how the interfaces will interact.
Answer D is incorrect. A workshop is an event-based elicitation technique.
Answer A is incorrect. A focus group is an event-based elicitation technique.
Answer C is incorrect. An interview is an event-based elicitation technique.
NEW QUESTION # 260
After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?
- A. Allow only the two stakeholders to speak, so that other stakeholders are able to hear their input.
- B. Proceed as normal, assuming that the two business stakeholders will speak up if and when they are ready
- C. Ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion
- D. Omit the two stakeholders from the next meeting since they do not seem to be engaged or interested
Answer: C
Explanation:
The BA should ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion in the next workshop. This will help to encourage participation and engagement from all stakeholders, especially those who did not speak up during previous discussions. It will also help to elicit diverse perspectives and feedback on the requirements from different stakeholders. The BA should use facilitation skills such as active listening, questioning, paraphrasing, summarizing, etc., to create a positive and collaborative environment for stakeholder interaction4. References: 4: BABOK Guide v3, Section 4.4
NEW QUESTION # 261
As a business analyst, you'll need to recognize the methods that are appropriate for recording and documenting the results of elicitation activities. Which one of the following cannot be considered as a valid method for documenting elicitation?
- A. Whiteboards
- B. Audio recordings
- C. Written documentation describing the outcome of the event
- D. Voice mails
Answer: D
Explanation:
Voice mails are not appropriate for documenting the results of elicitation activities.
Answer D is incorrect. Written documentation is the preferred method for documenting the results of an elicitation event.
Answer B is incorrect. Audio and video recordings are appropriate documentations of the elicitation event.
Answer A is incorrect. Whiteboards (actual or virtual) are approved methods for documenting elicitation events.
NEW QUESTION # 262
A business analyst has just hosted a brainstorming session that has generated 57 ideas for a solution. What should the business analyst do with the ideas now?
- A. Record the ideas as requirements.
- B. Rate the ideas.
- C. Research each idea for time and cost.
- D. Discuss each idea with the project manager.
Answer: B
Explanation:
Once the ideas have been recorded, then the business analyst should rate the ideas and distribute the list to the appropriate stakeholders.
Answer C is incorrect. The business analyst doesn't record the ideas as requirements.
Answer B is incorrect. This isn't a valid statement as time and cost estimates aren't needed for each idea generated in the session.
Answer A is incorrect. The project manager doesn't need, necessarily, to discuss the brainstorming ideas.
NEW QUESTION # 263
The project manager has tasked the business analyst (BA) to collect a performance measure on the solution implemented in the latest release. Which of the following considerations can help the BA obtain that information?
- A. Solution size
- B. Performance variance
- C. Sample size
- D. Risk assessment
Answer: B
NEW QUESTION # 264
Which one of the following statements best describes what an assumption is?
- A. The project must be completed by December 18.
- B. These are things that are believed to be true, but they have not yet been confirmed.
- C. These are the things that may restrict the options for the endeavor.
- D. The weather will always be hot in the summer and cool in the winter.
Answer: B
Explanation:
Assumptions are the things that are believed to be true, but they have not yet been confirmed. False assumptions can increase risks, costs, and frustrations among the stakeholders.
Answer B is incorrect. This is an example of an assumption, but it does not answer the QUESTION.
Answer C is incorrect. This statement is an example of a constraint.
Answer A is incorrect. This statement defines what a constraint is within a project or endeavor.
NEW QUESTION # 265
What type of a business analysis approach focuses on the rapid delivery of business value in short iterations?
- A. Risk-driven
- B. Profit-driven
- C. Change-driven
- D. Risk-laden
Answer: C
NEW QUESTION # 266
Which basis for prioritization allows the project team to work initially with lower-risk requirements first?
- A. Positive risk ranking
- B. Implementation difficulty
- C. Relationship to other requirements
- D. Quantitative ranking
Answer: B
NEW QUESTION # 267
A business analyst (BA) wants to check the completeness of requirements defined after meeting with project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements. What must the BA do to ensure a shared understanding of requirements?
- A. Prioritize requirements according to expected stakeholders value
- B. Determine the format to present the requirements to the SMEs attending the workshop
- C. Ensure requirements attributes are consistent for ease of access
- D. Align requirements to the organizational strategy
Answer: B
Explanation:
To ensure a shared understanding of requirements, the BA must determine the format to present the requirements to the SMEs attending the workshop. The format of presenting requirements refers to how the requirements are expressed and communicated to different stakeholders. The format can be textual, graphical, tabular, or a combination of these3. The BA should choose a format that is appropriate for the type, level, and complexity of the requirements, as well as the preferences and expectations of the SMEs. The format should also facilitate feedback, validation, and verification of the requirements. References: 3: BABOK Guide v3, Section 4.5
NEW QUESTION # 268
A business analyst (BA) is working on a project for a media company. The BA has verified, validated, and prioritized the requirements based on business benefits. During the development phase, the team discovered that the current viewer will no longer be supported by the provider. The technical team needs to either upgrade to the newer version with different technology or find an alternate viewer. Given this new information, what is the next step for the BA?
- A. Continue the project as it is currently important to focus on customer satisfaction
- B. Convince stakeholders that the business benefits are unachievable due to technical constraints
- C. Assess the impacts and re-prioritize the requirements based on technical constraints
- D. Communicate the technical constraints to customers
Answer: A
NEW QUESTION # 269
The director of a furniture store manages a group of skilled carpenters who make furniture from locally available materials. The director decides to automate its inventory processes so that carpenters can place orders for raw materials themselves. A business analyst (BA) is engaged to define the requirements and propose options for commercial off-the-shelf (COTS) inventory management solutions. After meeting with the director, the BA needs to schedule a workshop with the carpenters to:
- A. investigate whether automation is a constant for the end user.
- B. present the proposed future state to the end users.
- C. convey the benefits for the automation to the end users.
- D. demonstrate some of the proposed products to the end users.
Answer: A
Explanation:
Explanation
According to the BABOK Guide, a constant is a requirement that cannot be changed or negotiated, and it may be imposed by the business, technical, or regulatory environment1. In this case, the director has decided to automate the inventory processes, but the BA needs to validate whether this is a constant for the end user, i.e., the carpenters. The BA needs to understand the carpenters' needs, expectations, and preferences regarding the automation, and how it will affect their work. The BA also needs to elicit and analyze the requirements for the COTS inventory management solutions from the end users' perspective.
NEW QUESTION # 270
A business analyst (BA) is verifying a set of requirements. One of the requirements is "After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission." Which one of the following requirements quality characteristic is breached?
- A. Concise
- B. Prioritized
- C. Atomic
- D. Understandable
Answer: A
Explanation:
Explanation
Concise is a requirement is considered concise when it uses just enough information to describe itself. It doesn't contain unnecessary explanations or content.
NEW QUESTION # 271
A survey on a new system was conducted after the chief executive officer (CEO), who is also the project sponsor, expressed concerns about the uptake of the new system. The CEO is neither sure that the concerns are valid nor whether the survey was conclusive about the success of the project. The business analyst (BA) has been tasked to address the concerns expressed by the CEO and evaluate the results of the survey. What must the BA do to determine that the system is performing as intended and address the concerns of the CEO?
- A. Conduct another survey to validate the original results
- B. Evaluate the new system against competitor applications
- C. Validate performance measures and alignment with KPIs
- D. Confirm the satisfaction of business requirements
Answer: C
Explanation:
According to the BABOK Guide, validating performance measures and alignment with KPIs is a technique for evaluating solution performance. This technique can help the BA determine whether the system is performing as intended and address the concerns of the CEO, as it provides evidence of how well the system meets the expected outcomes and benefits3. By comparing the performance measures with the key performance indicators (KPIs), the BA can assess if the system is delivering value to stakeholders and meeting their needs and expectations. Therefore, the correct answer is D. References: BABOK Guide, [CCBA Mock Test]
NEW QUESTION # 272
Which of the following describes business requirements, solution scope, and solution requirements?
- A. Matrix structure
- B. Organizational process asset
- C. Business need
- D. Enterprise architecture
Answer: C
Explanation:
The business need describes business requirements, solution scope, and solution requirements.
Answer B is incorrect. The enterprise architecture describes the relationship among the organizational units and how the organizational units act with one another.
Answer A is incorrect. A matrix structure is not one of the three inputs to the business analysis process.
Answer C is incorrect. Organizational process assets describe the organizational policies, procedures, forms, and methodologies the business analyst is to follow.
NEW QUESTION # 273
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